Shipping & Refund Policy
Free Curbside Delivery
We deliver FULL SIZE plant products direct from local growers. Curbside delivery is standard for any purchase over $300. Driveway drops where possible.
WE DELIVER TO:
- All of Los Angeles, Camarillo, Santa Barbara, Greater Orange County, Inland Empire, Greater San Diego, Greater San Francisco Bay Area, Greater San Jose, Sacramento and Chico.
We deliver in as little as 5 days (for standard plans) and up to 30. Just enter your preferred delivery date at checkout and we'll get back to you with the current plant list for your item - based off your local designated grower's availability - as soon as possible.
- WEEKDAY DELIVERY: You pick your delivery date at checkout. Receive an approximate 2-hour delivery window the night before between 7 AM - 3 PM *wherever possible (sometimes our busy farmers don't get back to us grrrr.)
- BE HOME: You (or your trusted helper) must be home to sign off on reciept and - in the case of plant packs - move plants to a safe and partially shaded location.
- DRIVEWAY DROPS: Delivery Trucks are often large (especially for lawn sod). If your driveway is steep, narrow, has no turn around or low branches your plants may need to be dropped streetside.
LAYOUT PLAN DELIVERY: Layout plans are included with every plant pack purchase. *Plans and install guides are sent to your inbox within 3 days of purchase.
CUSTOMIZATIONS: Plan customizations start at $300. ONE free substitution on plant packs is included. Please contact us if you would like to discuss customization details.
If you have any questions or concerns about how it works, please don't hesitate to contact us, click here to reach out!
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